Warranty Agreement

General Information

FixTubFast provides a comprehensive professional warranty on professionally applied epoxy coating. Under normal residential use, the coating is warranted against peeling, flaking, and cracking caused strictly by failure of adhesion or improper coating application.

Warranty Coverage Plans

  • Standard Plan (3-Year Warranty): Included with the standard service price. Covers the coating against peeling, flaking, or cracking due to adhesion or application failure for three (3) years from the date of service.
  • Premium Plan (5-Year Warranty): Available for an additional $50. This option extends full coverage to five (5) years from the date of service. The Premium fee is added directly to the customer's total invoice/estimate and must be selected at the time of agreement.
  • Repair Work (1-Year Warranty): Chip, crack, rust and hole repairs carry a one (1) year warranty from the date of service.

Important Warranty Exclusions

  • Staining or discoloration caused by hair dyes, fabric dyes, or other strong coloring agents.
  • Chips, scratches, dents, gouges, or other mechanical damage caused by impact, sharp objects, tools, or heavy objects.
  • Damage caused by abrasive cleaners, bleach, harsh chemicals, or improper cleaning products.
  • Damage caused by misuse, abuse, or failure to strictly follow recommended care and maintenance instructions.
  • Damage occurring during the critical curing/drying period after the technician has left the property, including any use of the surface before the recommended curing time has fully elapsed.
  • Damage caused by subsequent alterations, repairs, plumbing work, or modifications performed by any other person or company.
  • This warranty covers the coating application only. It does not cover the underlying tub, shower, tile, sink, countertop, or other substrate failures.

Warranty Claims & Service

If you believe the coating has a warranty-related defect, please contact FixTubFast immediately. All warranty services are subject to physical inspection by FixTubFast. If a reported issue is determined to be covered under the selected plan, FixTubFast will repair the affected coating area at no charge.